FAQ

Pricing and payments

Each image is 0,39 EUR. Minimum order is 15 images. Shipping is 3,90 EUR. We use Paymill for secure payments.

Paper format and print quality

Superprints are printed on high quality photo paper, Fujicolor Supreme HD, 10x10cm (appr 4x4") semi-gloss. No borders etc.

Free shipping

If you order more than 100 images, shipping is on us!

International shipping

We ship within the EU. Your order will arrive in 3-4 days. EU: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithunia, Luxemburg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Spain, Sweden and United Kingdom. Other countries? Stay tuned.

Confirmation and receipts

After you have placed your order, a order confirmation and receipt will be sent to your email address. This confirmation contains details about your order.

Refund policy

All our systems are automated, once the order has been submitted it will be processed. If your Superprints order is damaged or if you got the wrong images, we will issue a full refund excl shipping and handling. Just contact us and we will take care of it: support@getsuperprints.com.

Support and contact

You can always reach us, just send and email to support@getsuperprints.com, like Superprints on Facebook or follow us on Twitter.

We love to see your printed Superprints on Instagram. We know, very meta - but still really nice. Use #superprints to share your prints!

iPhone and Android

The Superprints service is available on a number on devices, via your favorite mobile web browser. Order your Superprintss from your computer, smartphone or tablet - just go to getsuperprints.com

Your Instagram account

You use your own Instagram account to login to Superprints. You can only print your own images.

The Instagram App

You need an Instagram account to use Superprints. Download the Instagram app, available for free on iPhone and Android, sign up for an account and take some photos. Download Instagram for iPhone or for Android.